Sales Support

What will you do?

You will support our commercial teams in recurring operational cooperation with customers, within the agreed processes, practices and tools. Specifically:

• You are the first point of contact for operational and administrative customer questions.

• You ensure that article data, assortment changes, price and condition changes are processed correctly and on time in systems/customer portals.

• You support promotions and introductions: from planning and delivery to checking whether everything is live correctly.

• You monitor orders, deliveries and stock: you identify risks (such as out-of-stock), switch quickly and escalate where necessary.

• You monitor deadlines and keep an overview of ongoing actions, agreements and documentation (o.

• You check and process invoices/claims/promotion accounts and coordinate with Finance in the event of discrepancies.

• You actively think along about working smarter: process improvement, digitalisation and standardisation.

What do you bring?

You are someone who thinks ahead, sees opportunities to improve and is not satisfied until everything is right. You combine a hands-on mentality with a keen eye for detail and customer interest.

Our future colleague:

• Minimum MBO working and thinking level, preferably in a commercial/operational field;

• Experience in sales support/accounts support/internal sales or sales operations (pré: retail/FMCG);

• You work in a structured way, accurately and stay calm when busy;

• You are service-oriented, communicate clearly and take ownership.

• You are proficient with systems and data (e.g. ERP/CRM/Excel and customer portals) and learn new tools quickly;

• You embrace our core values of Fun, Integrity, Together, Creativity and Entrepreneurship and have an affinity with our mission and activities;

• You are a strong leader in the field of business and have a strong sense of teamwork.

What do we offer you?

Working at Zenner means working in a growing and healthy company, within a dynamic environment where there is room for your initiatives and professional development.

You can count on:

• A contract for 12 months;

• An appropriate salary in line with your position and experience;

• Laptop and phone, with which you can also work hybrid (by mutual agreement);

• Training opportunities via GoodHabitz, among others;

• A nice, informal working atmosphere and fun colleagues.

Besides good working conditions, we offer you an environment where you can get the best out of yourself; we empower you.

Who are we?

Founded in 1962, Zenner has grown into an internationally recognised brand with a brand awareness of over 95%. With Zenner, we strive to enable you to be the best version of yourself every day. Our wide range includes everything to enhance your beauty: essentials for Hair, Beauty & Care and Fashion. Our core values - Fun, Integrity, Together, Creativity and Entrepreneurship - underline our mission.

In 2021, Zenner and Dayes entered into a strategic partnership to leverage each other's expertise and realise joint European growth ambitions.

 Every day, more than 50 million European households rely on Dayes products and brands. These essentials touch life at every moment of every day. That is why we bring products and brands together under one name that represents our strength and mission: Dayes Everyday Essentials. Dayes' mission is to create products that make everyday life easier, more fun and more sustainable. That way, we have a positive impact on people's lives as well as on our planet.