The dayes.eu website, owned by Dayes b.v., can be used to process privacy-sensitive information, otherwise known as personal data. Nedac Sorbo Mascot takes great priority in proper and careful handling of personal data. This private information is therefore always carefully processed and secured. Our handling process is compliant to the demands of privacy legislation. Amongst other things, this means that:

• We always clearly mention the purposes of our handling of personal data.
• We limit the collection of personal data to only the information relevant to our legitimate objectives;
• We explicitly ask permission to process your personal data when such consent is required;
• We take appropriate security measures in order to protect your data, and demand that parties who process your personal data at our behest, take the same measures;
• We respect your rights to request access, to correct and to remove your personal data.

Dayes is the responsible party for processing the information. In this privacy and cookies statement, we explain the purposes for our collecting and using personal data and for what means. We advise that you carefully read through this privacy statement. This document was last altered on 01-09-2021.

Uses of personal data

When visiting our website, using our contact forms, or signing up for our newsletter, you leave behind some personal information. It is also possible that you provided such information over the phone, through a filled in form at a fair or via a questionnaire on Facebook.

The following data can be used:

• Name
• Email address
• IP address
• Information about your probable interests in products offered by Dayes.

We use said information for the following purposes:

• Sending a newsletter
• Performing customer research;
• Answering your message via our contact form;
• Offering of other relevant products by Dayes;
• Customer relations, be it by mail, by email or by phone;
• Fulfilling all legal obligations.

Nieuwsbrief

We offer a newsletter with which we want to inform interested parties about our products and services. Every newsletter contains a link by which you can unsubscribe. Your email address will only be added to the list of subscribers with your explicit permission.

If you have given your permission, you may also be occasionally contacted at the e-mail address you provided to voluntarily participate in a customer survey. If you do not or no longer wish to receive commercial information, or do not or no longer wish your data to be used for direct marketing purposes or customer surveys, you can opt out at any time:

• disable it yourself by clicking on "Change or unsubscribe preferences" at the bottom of the mail and indicating on the follow-up page in the form that you no longer wish to receive mail, then submitting the form, or
• Make this known to us by telephone or by e-mail. We will then turn off receiving newsletters for you.

Contact form

We offer you a contact form, which can be used to submit questions about our products. Here you can fill in your name, email address and telephone number. Besides that, your query might include some personal data. We use this information solely to answer your questions or to resolve your problem.

Retention periods

We do not store your data longer than necessary in order to achieve the objectives stated in this privacy and cookie statement. We store Google Analytics data for 50 days.

Third party disclosure

We can disclose your data to the following external parties (this is necessary in order for us to provide goods and services, and to make sure the website is better in tune to your needs):

• The party that manages the platform on which our website is built;
• Parties that do our mailings for us;
• Manufacturers and statistics programmes.

You can contact us using the information below. When you are not satisfied with the way we handle (a complaint concerning) your personal data, you have the right to file a complaint to the Dutch Data Protection Authority.

Contact information

Dayes
Innovatie 1
6921 RN Duiven
info@dayes.eu

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